If your older persons Freedom Pass expires on 31 March 2015 you will receive a letter during November and December this year with your unique renewal number.
For the first time, you can renew online in a few simple steps.
Once you receive your letter, go to the renewal page of this site, enter your renewal number and follow the simple instructions to renew your pass. If you create an account by giving us your email address, you’ll also be able to track your renewal and will receive an email once your Freedom Pass has been sent in the post.
You cannot renew at the Post Office or over the telephone.
To ensure you receive your Freedom Pass by 31 March 2015, renew as soon as you receive your letter.
Renew your pass now
(after you receive your renewal letter)
I’m not very good with computers!
If you are not able to renew on the website yourself, ask a friend or family member to help, or visit your local library for assistance. It would be worthwhile contacting your library first to check what support is available and whether you need to make an appointment to use their computer.
What if I can’t go online?
Enclosed with the letter will be a form you can complete and return. If your name or address has changed, you will need to provide proof of your identity and address.
Remember: you must take action as soon as you receive your letter so that you receive your new pass before your current one expires.
- See more at: http://www.freedompass.org/older-persons-freedom-pass/renewing-your-pass
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