Saturday 12 May 2012

Dyson repair offer and other telephone scams

LERA residents are warned of a telephone scam claiming to come from a Dyson service company. The person who made an unsolicited call to us sounded very believable to start with. He implied that he worked on behalf of Dyson and claimed that these vacuum cleaners needed regular servicing to avoid breaking down. He described how his company would completely dismantle, clean and change all worn parts and leave it like new. The amount quoted was £70 although Trading Standards Officers say the get you to sign up for contracts costing £170. We never take up offers from cold-callers and as our Dyson was still under warranty and they have always replaced any part under their warranty. Dyson state that they never call cold members of the public and that they do not give out phone numbers to other companies.

Yesterday we had five other calls mainly from call centres. Two from "Microsoft" telling us that our computer had many errors or had been taken over by a virus which they could put right if we let them take over our computer; one from a "security" firm who wanted to give us £800 of security equipment if we told them details of our security arrangements; one asking us if we had claimed for free home insulation and one offering to reclaim mi-sold PPI insurance.

If you get any of these (in spite signing up of the telephone preferences system) hang up or preferably tell them to hold on while you turn the cooker off and wait until they give up.

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