Hackers fool bank security system

Criminal hackers have found a way round the latest generation of online banking security devices given out by banks, the BBC has learned.

After logging in to the bank's real site, account holders are being tricked by the offer of training in a new "upgraded security system".

Money is then moved out of the account but this is hidden from the user.

More details are available on the BBC Click web page Hackers fool bank security systems

A report on this topic will be shown on BBC NEWS CHANNEL (UK): Saturday 0130, 1130, 1530 and 2030, Sunday 0430, 0745, 1130, 1530 and 2030 and Monday 0030. It will also be available on BBC IPlayer from Saturday


Banks and experts say customers must continue using online security anti-virus products.

How to spot if you might have been infected

• If your transaction seems to be taking longer than normal, there is a chance it is going via a fraudster's system
• If you are asked for more information than normal, especially entire passwords where previously you were only asked for part, your machine may have been infected
• Computers that have been infected often slow down while malware monopolises both the processor and the internet connection

What to do if you suspect something

• Contact your bank by phone, not by email
• Tell them the time and date you believed you were accessing your bank account, and if the bank's records do not match, it is likely your computer has been compromised
• In the UK, banks usually refund victims of online fraud as a matter of course

More help with computing is available on the AGEUK website at the following webpage

ageuk technology-and-internet

There is also a leaflet available for download ageuk Internet_security_inf.pdf