A key priority for the Council is to safeguard elderly and vulnerable adults in the borough.
Part of this is making sure frontline staff are clear about what they should do and we have robust procedures to follow if they are at all worried or concerned about a person’s welfare or are contacted by a resident about their concerns. To test these safeguarding arrangements the Council requested a formal peer review as part of a wider review of the Early Intervention Service. This was carried out by senior officers from other Councils, under the auspices of the Directors of Adult Social Services. The review looked at what’s working well and what can be done better.
If you have any concerns about an elderly or vulnerable adult’s safety call the Council on 020 8461 7777. For an out of hour’s emergency call 020 8464 4848.
The Council’s trading standards are also urging people to call their rapid response team if they suspect an older person is the victim of a rogue trader or scam on 07903 852090.
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