PIN numbers, card details and account passwords are the sort of personal information fraudsters will try to steal. So here are our top tips to protect your money:
1. Be aware of common scams
• Be wary of any approach asking for your personal details or account information - however plausible or official it looks
• Banks or the police will never contact you asking you to transfer money to another account or to hand over your cards or money
• Never hand over cards or details at your door to anyone saying they are a courier company or a policeman
2. Keep safe online
• Always log on to your online banking service using your Bank's web address
• Never click on a link from any email that takes you to an online banking log on page
• Never click on a link if you're being asked to input personal information or security details
3. Keep your personal details safe
Banks, other companies and organisations will never contact you and ask for personal information or security details like:
• Your PIN number
• Your full telephone banking log on details
• Your online banking security details
• A PINsentry code or a code produced by a device provided by your bank
If you think you may have given away your security details, your bank and they will take immediate steps to protect your account. Call using the number on your card or your bank statement. If you have been called by phone check for a dialling tone or use a different phone line as fraudsters may hold the line open and then pretend you are talking to someone at the bank.
Remember, fraudsters will try to take your personal information by email, over the phone, even on your doorstep, so be vigilant. To find out more about common scams or frauds and how to protect your money or to report a fraud click on the following link http://www.actionfraud.police.uk/
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